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Let’s talk ginger
An order, a collab idea, keen to join us? Pick the right door: the team is right behind it.
You’re here for…
The right door, straight away
01Help
My order
Tracking, delivery, damaged parcel, returns. The answers are in our help section.
Help centre02Account
03Pro
04Collab
05Press
06Jobs
Write to us
Still can’t find it? Just send a message
Write as you would to a friend. Just tell us what it’s about, so the right person can reply. You can also email hello@gimber.com.
The most asked questions
All FAQsHow much is delivery?
Free from €69 in France, from €59 in Belgium, the Netherlands and Luxembourg.
How do I move a delivery in my Tournée?
From your account: move, skip or stop a delivery in one click.
How do I store an open bottle?
Keep in the fridge once opened, for up to 60 days.
Can I return my order?
It’s all explained on our withdrawal page and in our returns policy.
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